Q:How do I know whether my appliance can work well with the 2000W power station?
A:Please check the rated label of your device first. If the device's operating power is within 2000W, you can use the device normally
Q:How long can it run on my device?
A:Running time =1720*90% conversion rate / Device Rated Power
Please Note:The formula is NOT suitable for inductive loads with compressors, like refrigerators, air conditioners, etc.
Q:Why is there any sound during use or charging?
A:This product with an intelligent temperature control system and built-in fans helps our product to get better cooling and secure usage, slight noise is normal during using or charging.
Q:Can I charge the 2000W power station while a device is plugged in?
A:Yes. this unit support Pass-Through Charging, you can simultaneously charge other devices while recharging the power station.
Q:What kind of solar panel should be chosen for solar charging of this device?
A:Please ensure that your solar panel aligns with the open circuit voltage of DC18-60V. The maximum solar input power supported by the power station is 500W. We recommend utilizing solar panels with a capacity of 400W, and you have the option to connect up to two BRIDNA 200W solar panels for efficient charging.
Solar panels need to be purchased separately Choose Solar Panels
Q:How to keep this product when it is not used for a long time?
A:If the battery is to be unused for a long time (more than 3 months), please recharge it every 3 months to keep the battery power above 50% if you don't use it. (it's recommended to check and charge every 3 months). Store it in a dry and cool place with a temperature range between -4℉~140℉, and humidity 20%~85%RH. Avoid contact with corrosive substances, and far from fire and heat Sources.
Q:Can it be used to jump-start a car?
A:NO.it cannot be used to jump-start a vehicle. However, it can be used as a power supply for automobiles. You can recharge the car via a power supply cord, which is available for purchase separately
Q:Why is the output to the low-power device automatically turned off after several hours?
A:If the ECO mode is on, the AC power will automatically turn off when the AC load is≤ 50W or no load over 4 hours to save power drain.
If the ECO Mode is off, to avoid forgetting to turn off the output during use which results in battery consumption, the unit will turn to Auto-Sleep Mode when no device is connected or the connected device is less than or equal to a certain value. When without charging, and the AC&DC&USB outputs≤2W, the device will automatically shut down after 1 hour
Q:Is the 2000W power station waterproof?
A:NO.please do NOT store it in a humid environment for a long time. Please store it in a dry and cool place.
Q:Can I use or charge the 2000W power station in sub-zero temperatures?
A:Temperature ranges for 2000W power stations are:
AC Charging: 0℃-40℃(32℉- 104℉);
Discharge: -10℃- 40℃(14℉- 104℉);
Storage:-20℃- 60℃(-4℉- 140℉).
Technically, it can power electrical devices under such situations, but please avoid charging it
Q:Technically, it can power electrical devices under such situations, but please avoid charging it
A:NO.If the battery pack is faulty or even dead, please contact our Customer Service.